Internet Blackout Issue
Hi,
Kindly accept our extreme apology for the delay in service. We suddenly lost all Internet communication in our Headquarters and across all over the country due to a non-political student protest. Our govt infrastructures got attacked, data center was among those, that ruined our broadband too. Due to this incident, the whole country has been blacked out from any internet connection: https://www.aljazeera.com/news/2024/7/23/bangladesh-curfews-internet-blackout-batter-economy-amid-quota-protests for over five days.
We regret and apologize for this unavoidable situation which causes you severe loss of business. To avoid such circumstances, we are planning to extend our team from India, Philippines, and Vietnam to have a distributed team.
Our team has started replying to the support tickets. Hope we can respond to everyone and are trying our best to provide the necessary support within a short time after having a stable connection.
Hope you can understand us and please give us some time to fix the issues. 🙏
Thanks for being with us.
Best Regards
ThemeWinter Team